Terms of Service

Last updated: June 23, 2026

These Terms of Service govern your use of glowstamp.shop and any purchases made from GlowStamp.

Throughout these Terms, “GlowStamp,” “we,” “us,” and “our” refer to GlowStamp. “You” and “your” refer to any visitor, customer, or user of our website.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service and our Privacy Policy, Refund Policy, and Shipping Policy.

Please do not use our website or purchase our products if you do not agree to these Terms.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through our website.

If you are under the age of majority where you live, you may use this website only with the involvement and permission of a parent or legal guardian.

You may not use our website or products for unlawful, fraudulent, or unauthorized purposes.

2. Online Store Terms

You agree not to:

  • Use our website in violation of any law or regulation
  • Attempt to interfere with the security or operation of the website
  • Introduce viruses, malicious code, or harmful technology
  • Copy, reproduce, resell, or exploit our website content without permission
  • Submit false, misleading, or fraudulent information
  • Place orders using stolen or unauthorized payment information
  • Use automated tools to scrape, access, or disrupt the website

We may restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to display product descriptions, colours, photographs, sizes, features, and other information accurately.

However:

  • Screen settings may cause colours to appear differently
  • Packaging may occasionally vary
  • Product appearance may differ slightly from photographs
  • Results may vary between individuals
  • Minor manufacturing variations may occur

We do not guarantee that every product image or description will be completely free from errors.

We may update product information or correct errors at any time.

4. Cosmetic Product Use

GlowStamp products are intended for external cosmetic use only.

Before using a product:

  • Review the ingredient information
  • Follow the provided directions
  • Perform a patch test where appropriate
  • Stop using the product if irritation or discomfort occurs
  • Keep the product away from children unless supervised by an adult

Do not apply products to broken, irritated, infected, or damaged skin.

Avoid direct contact with the eyes unless the product is specifically identified as suitable for that area.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Contact a qualified healthcare professional if you have allergies, sensitive skin, an existing skin condition, or concerns about using a cosmetic product.

5. Allergies and Sensitivities

Customers are responsible for reviewing product ingredients before use.

Individual reactions may vary, and the absence of a known allergy does not guarantee that irritation will not occur.

GlowStamp is not responsible for reactions caused by:

  • A customer’s known or unknown allergy
  • Failure to review the ingredient list
  • Improper use
  • Use on damaged or irritated skin
  • Continued use after irritation begins
  • Use contrary to the provided instructions

This section does not limit any rights or remedies that cannot legally be excluded.

6. Prices and Currency

Unless otherwise stated, prices displayed on our website are in Canadian dollars.

Prices may change without notice. The price charged will be the price displayed at checkout when the order is submitted, subject to correction of obvious errors.

Applicable taxes, shipping costs, customs charges, and other clearly disclosed charges may be added at checkout.

We reserve the right to correct pricing errors. If an obvious pricing error affects an order, we may contact you for instructions or cancel and refund the order.

7. Orders

Submitting an order does not guarantee acceptance.

We may refuse, limit, or cancel an order for reasons including:

  • Product unavailability
  • Suspected fraud
  • Payment authorization failure
  • Incorrect pricing or product information
  • Shipping restrictions
  • Orders placed for unauthorized resale
  • Violation of these Terms

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

You are responsible for providing accurate billing, shipping, contact, and payment information.

8. Payment

Payments are processed through third-party payment providers.

By submitting payment information, you confirm that:

  • The information is accurate
  • You are authorized to use the payment method
  • The payment provider may process the transaction
  • Applicable charges may be billed to the selected payment method

GlowStamp does not generally store complete payment-card information.

9. Shipping and Delivery

Shipping and delivery estimates are estimates only and are not guaranteed.

Delivery may be affected by:

  • Courier delays
  • Customs inspections
  • Weather
  • High order volumes
  • Incorrect addresses
  • Failed delivery attempts
  • Events outside our reasonable control

You are responsible for providing a complete and accurate delivery address.

GlowStamp is not responsible for delays or losses caused by incorrect information supplied by the customer.

Any customs duties, import taxes, brokerage fees, or similar charges imposed by the destination country are the customer’s responsibility unless otherwise stated.

Please review our Shipping Policy for additional information.

10. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Refund Policy.

For hygiene and safety reasons, opened or used cosmetic products may not be eligible for a change-of-mind return.

This does not affect any legal rights that apply to defective, damaged, unsafe, misrepresented, or incorrectly supplied products.

Do not return a product without first contacting us and receiving return instructions.

11. Promotions and Discount Codes

Discount codes and promotions:

  • May have expiration dates
  • May be limited to certain products or customers
  • May not be combined unless stated otherwise
  • Have no cash value
  • May be cancelled where misuse or fraud is suspected

We may correct or cancel a promotion containing an obvious error.

12. Reviews and User Content

You may have the opportunity to submit reviews, photographs, videos, comments, testimonials, or other content.

By submitting content to GlowStamp, you confirm that:

  • You created or lawfully own the content
  • You have permission from anyone shown in it
  • The content is truthful and not misleading
  • The content does not violate another person’s rights
  • The content is not unlawful, abusive, defamatory, or obscene

You grant GlowStamp a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, display, and share submitted content for business, marketing, and promotional purposes.

We may remove content that violates these Terms, but we are not obligated to publish or retain submitted content.

13. Intellectual Property

The website and its content, including the GlowStamp name, logos, branding, text, graphics, product photographs, designs, videos, and website layout, are owned by GlowStamp or used with permission.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use this content without written permission.

Nothing in these Terms transfers ownership of GlowStamp intellectual property to you.

14. Third-Party Services and Links

Our website may use or link to third-party services, including:

  • Payment processors
  • Ecommerce platforms
  • Shipping providers
  • Social-media platforms
  • Analytics services
  • Advertising platforms
  • Supplier or fulfilment services

We are not responsible for the content, availability, security, terms, or privacy practices of independent third-party websites or services.

Your use of third-party services may be governed by their own terms and policies.

15. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may:

  • Update or modify the website
  • Suspend certain features
  • Perform maintenance
  • Remove products or content
  • Discontinue the website or services

We are not liable for temporary interruptions outside our reasonable control.

16. Prohibited Conduct

You may not use the website to:

  • Commit fraud
  • Impersonate another person
  • Submit false information
  • Violate intellectual-property rights
  • Harass or harm others
  • Distribute malicious software
  • Attempt unauthorized access
  • Interfere with website security
  • Collect personal information without authorization
  • Make fraudulent payment disputes or chargebacks

We may investigate suspected misconduct and cooperate with payment processors, service providers, or lawful authorities where appropriate.

17. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always operate without interruption
  • Every description will be error-free
  • Products will produce identical results for every customer
  • The website will meet every user’s expectations

Nothing in these Terms excludes warranties, conditions, guarantees, or rights that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by law, GlowStamp will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Where liability cannot be excluded, GlowStamp’s total liability will be limited to the amount paid for the product or order giving rise to the claim, unless applicable law requires otherwise.

This section does not exclude liability for fraud, intentional misconduct, or any liability that cannot legally be limited.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold GlowStamp harmless from claims, losses, liabilities, and reasonable expenses arising from:

  • Your unlawful use of the website
  • Your breach of these Terms
  • Your violation of another person’s rights
  • Content you submit
  • Fraudulent or unauthorized activity connected to your account or order

20. Governing Law

These Terms are governed by the applicable laws of the Province of New Brunswick and the federal laws of Canada.

Any dispute will be subject to the courts with jurisdiction in New Brunswick, except where applicable consumer-protection law gives you the right to bring a claim elsewhere.

21. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent permitted or removed.

The remaining provisions will continue in effect.

22. No Waiver

If GlowStamp does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

23. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, form the entire agreement between you and GlowStamp regarding your use of the website and services.

24. Changes to These Terms

We may update these Terms to reflect changes to our website, products, services, business practices, or legal obligations.

The revised version will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means you accept the revised Terms, to the extent permitted by law.

25. Contact Information

Questions about these Terms of Service can be sent to:

GlowStamp
Email: glowstamp.shop@gmail.com
Website: glowstamp.shop
Mailing address: 40 Valmont Cres, Dieppe, NB E1A 1A2, Canada